Comprehensive Treatments for Complex Conditions

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Specialty drugs are an important part of the treatment for many chronic and complex health conditions. These high-cost medications require personalized coordination between the member, prescriber, and pharmacy. Drug Mart pharmacy is experienced in handling specialty drugs and coordinates personalized support for members impacted by chronic illnesses and complex diseases. If you are a prescriber, please contact us at (908) 561-5300 if you have any questions or need to phone a prescription.

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Drug Mart offers specialized support for Asthma, Cancer, Diabetes, Hepatitis C, HIV/AIDS, Infertility, Multiple Sclerosis (MS), Rheumatoid Arthritis (RA), and Transplant. To make sure your needs are met, here are some of the services and support you can expect:

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• 24/7 access to specially-trained pharmacists

• Help verifying your insurance benefits

• Help finding financial assistance

• Prompt and secure delivery services

• Refill reminder when you are running low on your medication

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Our services are designed to help you better understand and manage your condition and medication therapy to enhance your quality of life. Our skilled pharmacists are a valuable part of your care team. Not only can they provide your medications in a timely and convenient manner, they can also support you in managing your health condition and therapy for as long as your treatment requires.

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How do I fill a prescription for a specialty medication for the first time?

 

In most cases, your doctor will contact us to request your new specialty pharmacy prescription. We will then contact you directly to gather any additional information needed, including scheduling delivery to the most convenient location for you, whether it is your home, doctor’s office or an alternate treatment site. You may also be able to pick up your medications at the pharmacy. If you would like us to contact your doctor, please call us at (908) 561-5300 or (800) 877-0337.

 

My condition isn’t on the list of supported conditions and therapies. Where do I go now?

 

Drug Mart may still offer support for your chronic condition. Contact us by phone to discuss your condition and the support we can provide.

 

Is information about my condition and medication confidential?

 

Absolutely. In accordance with the Health Insurance Portability and Accountability Act (HIPAA), you can be assured that Drug Mart will handle your medication information in a discreet manner with your privacy and confidentiality always in mind.

 

Do I need to inform Drug Mart of any changes in my therapy?

 

We would appreciate hearing from you regarding any changes in your therapy to be sure we are providing the best support possible. Please also notify us with any changes to your name, home address, telephone number or insurance provider.

 

Do you have any educational materials in Spanish?

 

Yes, we offer educational materials in Spanish for all chronic conditions and medications. Our staff is also fluent in Spanish and ready to answer any questions you may have. Call us toll free at 800-877-0337 if you would like any materials to be mailed to your home. Aquí Hablamos Español.

 

Where can I find insurance and payment information?

 

You can find insurance and payment-related answers on our Pharmacy Insurance page.

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